Monthly Archive for November, 2010

THIS Will Be Your Next Wallet

Are you ready to give up cash, and maybe even give up your credit cards? I’m not, but there are plenty of companies — from Google to AT&T — that think we will.

The idea has been around for more than 20 years but has never come to fruition, because the basic technological tools weren’t readily available. Now they are. They’re called smartphones.

Earlier this month, Google waved around a prototype Android phone with a special chip that lets customers pay simply by waving the phone near a cash register. Known as near-field communication (NFC), the trick is to use short-range radio signals to send your credit card or bank account information directly to a register so that you don’t have to swipe or sign for things. Or get your hands dirty with all that filthy lucre.

In one sense, such technology is overkill. Many of us can already wave a credit card at the gas pump or Quickie Mart and have a sale immediately rung up on the register. Credit card companies call it contactless payment. But contactless payments use a one-way system where your credit card info is simply passed from the card to the scanner. You don’t receive, say, any information about what you purchased or about what your current balance is on the card itself.

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For PayPal, the Future Is Mobile

SAN JOSE, Calif. — When Scott Thompson, the president of PayPal, chats with executives at its parent, eBay, he is diplomatic about the size of his business compared with eBay’s marketplace.

“I hope — honestly, genuinely — that we never get bigger than you,” he tells them.

But in fact, PayPal, the online payment service, is quickly narrowing the gap. By adding legions of new users and online retailers, PayPal is threatening to overtake eBay’s struggling marketplace as the biggest breadwinner within a few years.

PayPal accounted for 37 percent of eBay’s overall revenue in the third quarter compared with 23 percent just five years ago. EBay’s payments unit, which consists mostly of PayPal, had $838 million in revenue in the three months ended Sept. 30, up 22 percent from the period a year earlier. The auction and retail operations, which eBay calls marketplace, took in $1.41 billion in revenue during the same period, an increase of just 3 percent.

 

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Citizens Financial launches mobile business banking application

PROVIDENCE, R.I. — Citizens Financial Group, Inc. announced recently that it is launching accessMOBILE, a mobile banking application that for the first time empowers Citizens Bank and Charter One business customers to manage their cash and payments from a mobile device.

The iPhone application of accessMOBILE is available now. It will be made available in the future on Blackberrys and Droids. The application is free to Citizens’ commercial and business banking customers.

Through accessMOBILE’s easy-to-use and intuitive interface, Citizens’ customers can approve pending transactions, view account history and transaction details, get current-day snapshots and perform intra-company funds transfers and receive alerts and bank mail — all from their mobile devices and in a secure environment.

“This landmark application will change the way our customers can do business,” said Ellen Alemany, chairman and CEO of Citizens and RBS Americas. “In fact, accessMOBILE is the first mobile banking application available to business customers in the 12 states of Citizens’ retail footprint.”

 

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Mobile Banking in the Emerging World

BERLIN — In Tanzania, a hospital sends money by text message to women in remote areas so they can pay for bus fare to travel for critically needed surgery. In Afghanistan, the government pays its police officers by text message to skirt corrupt middlemen. In Pakistan, the biggest financial network is not a bank, but a unit of Telenor, the Norwegian mobile phone operator.

While storefront bank branches and online banking are ubiquitous in the United States and most developed countries, in less-developed countries only a small fraction of the population is served by banking services.

Mobile banking first appeared in the Philippines in 2001, when two operators, Globe and Smart, introduced their own domestic payment plan. In most mobile banking models, the person sending a payment sends the amount by text to the recipient’s phone number.

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Mobile Banking Lite

Mobile banking used to be only for big banks with plenty of patience.

In 2007, the contracts struck with vendors to get the service started would bulge into the mid six-figure range. Going live could take up to 18 months due to the need for extensive testing and the complex integration with an institution’s back-office systems.

Three years later, introducing mobile banking is a lot more like flipping a light switch. For a substantially lower cost-perhaps just over $10,000 in some cases-a small bank or credit union can roll out sophisticated mobile services to customers in a month or two, often including apps for popular smartphones like iPhone and Blackberry or even those with the Android operating system.

What makes this possible are newly developed hosted solutions licensed from mobile banking technology firms or core system providers.

 

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SAP prioritises security and looks to greater cross-industry collaboration

Security is a top priority for SAP, particular as business applications become increasingly on-device and mobile, says co-chief executive Jim Hagemann Snabe.

In the past, enterprise had one system installed on premise that was behind a firewall, he said, but now there is a mixture of on-premise, cloud and mobile applications.

In the light of the trend to multiple deployment options, SAP has increased its commitment not just to quality, but in particular to security, he said.

“You will see us taking a lead in terms of driving security up in the business application space because it is necessary,” he said.

An increased focus on security is a very deliberate act by SAP leaders, said Snabe.

Rigorous testing of SAP software will include input from hackers invited to help find security vulnerabilities so that these holes can be closed very rapidly, he said.

 

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